IT support and hardware maintenance for desktops, servers, network equipment and cabling—delivered through planned monthly maintenance or support based on your organisation’s requirements.
Our hardware maintenance services help organisations keep workplace and infrastructure equipment supported, organised and ready for daily operations.
Technical support for faults and hardware-related issues affecting desktops, servers, network devices and physical network cabling. The service scope can be aligned to the customer’s environment and operational needs.
Ongoing maintenance contracts provide organisations with a structured way to manage recurring IT support requirements at an attractive price, instead of arranging support separately whenever an issue occurs.
From individual user devices to the equipment that keeps systems connected, our maintenance coverage brings related hardware requirements under one service partner.
Support for business desktops and related hardware issues affecting day-to-day user productivity.
Hardware maintenance support for servers that host important applications, files and business workloads.
Support for hardware within the network environment, including devices that connect users and systems.
Checks and support for cabling-related connectivity issues within the customer’s IT environment.
Hardware support requirements differ between organisations. Nanyang Tech can discuss the environment, expected maintenance needs and suitable service arrangement with each customer.
Suitable when an organisation needs technical assistance for specific hardware issues or a defined maintenance requirement.
Suitable for customers that prefer a planned and consistent approach to recurring IT maintenance across their environment.
Nanyang Tech is a certified warranty service provider for the following hardware brands.
Our engineering team includes certified expertise across major enterprise hardware, server, network and security technologies.
The actual service scope is confirmed according to the equipment, environment and support arrangement required.
Review the hardware environment and the maintenance requirement.
Agree on the relevant equipment, locations and service scope.
Coordinate the appropriate engineering and maintenance activity.
Provide ongoing support according to the agreed arrangement.
Continue to the related Nanyang Tech service that best matches your operational requirements.
Our stated maintenance coverage includes desktops, servers, network equipment and network cabling. The exact makes, models and service scope should be confirmed when discussing your requirement.
Yes. Nanyang Tech offers monthly IT maintenance contract services at an attractive price, with the arrangement designed around the customer’s environment and maintenance needs.
Nanyang Tech is a certified warranty service provider for HP and Lenovo.
The dedicated engineering team includes certified expertise in Apple, Microsoft Servers, WatchGuard, Cisco, SonicWall, Fortinet, Symantec, Lenovo, HP, Sophos and CrowdStrike.
Hardware Maintenance focuses on the physical equipment and related support. Managed Services covers broader ongoing IT operations such as asset management, remote monitoring, patch management, managed threat response and NOC helpdesk support.
Tell us about your equipment, locations and preferred support arrangement.